Capital HOT TUB HIRE
Hot Tub Setup & Care Guide
Customer Instructions · Please read before use
Customer Instructions · Please read before use
Using a garden hose, fill the tub with cold water up to the MAX fill line marked on the interior wall. Do not overfill — water above this line can overflow and strain the pump.
Before switching on, confirm both filter cartridges are firmly seated in their housings. Running the pump without filters can cause pump failure — this counts as damage and a charge will apply.
Plug in using the supplied RCD-protected cable to a weatherproof outdoor socket only. Never use an indoor extension lead. Keep the cable clear of puddles and foot traffic at all times.
Important — Do not switch on heat mode until the water reaches the maximum fill line. Running the pump without sufficient water will cause it to overheat and fail. Fill to the MAX line before pressing any buttons.
This is the single most important step. Every 1–2 days, remove one filter cartridge, rinse it thoroughly under a tap, and replace it — then swap the other. Debris in the pump is the most common cause of failure during hire.
The cover goes back on every time the tub is not in use. It retains heat, keeps debris and insects out, and is a vital safety barrier for children and pets. Never leave the tub open and unattended.
Use bubbles in sessions of 20–30 minutes — avoid running them continuously for hours. Let the tub reach your target temperature fully before switching to bubble mode.
Your water is already treated — before every hire we load slow-release chlorine tablets into the built-in dispenser. This keeps the water sanitised throughout your stay. For short hires of 2–3 days no further chemical testing is required from you. If the water looks unusual at any point, just give us a call.
Check the water level each day and top up with a hose if it drops below the minimum line. Running the pump low on water causes it to overheat.
Most adults find 37–40°C comfortable. Limit soaks to 20–30 minutes at high temperatures, stay hydrated, and take breaks. Avoid the tub if unwell, pregnant, or after consuming alcohol.
Any damage to the hot tub — including burns, punctures, tears to the liner or cover, or pump failure caused by misuse (such as running without filters installed) — carries a £250 damage charge payable upon collection. Our team inspect the unit on collection. We trust you to look after the equipment — these rules simply protect everyone.